Reasons Why It’s Time To Fill The Tech Gap For Deskless Workers

Posted on 27-10-2021
Posted by devmin

Many companies have yet to equip their employees with a communication system tailored to deskless workers. To stay informed while on the job, deskless workers use consumer apps to solve their communication needs on their own. This is not only diminishing for the business, but it also limits the amount of knowledge that employees can access while on the job to a few dozen coworkers with whom they are familiar.

Therefore, companies should be educated on the importance of communication for deskless workers and the importance of apps built for deskless workers.

Considering this segment of the workforce, it makes sense for them to be able to choose the method of communication that works best for each situation. It is also important to do it in a familiar manner that makes it easy to use. Deskless workforces do not adopt enterprise solutions due to their clunky and confusing nature. Alternatively, a customized mobile app is a preferred solution for deskless employees to stay connected and informed on the field.

Keep Employees Engaged

Technology is a crucial factor when deskless workers choose their jobs. So, it is unavoidable for companies to stay away from technology for a long. To keep employees engaged and retained, it is crucial for management to equip their employees with the needed technological solutions as soon as possible.

Considering how expensive it is to hire new employees and how high employee turnover is in many deskless-heavy industries, companies really should investigate how better technology would help them attract and retain deskless workers.

Increases Productivity

Every business requires increased productivity with fewer efforts. Companies keep taking steps that enhance their employees’ productivity while keeping them satisfied with their jobs. However, in a deskless working environment, a lot of work is performed in fields where productivity is measured against time. In such a  scenario, communication could lead to a goldmine.

With quick means of communication, the time of completing a task reduces. In addition to that, employees do not have to sit while waiting for further responses to take action. The supervisor or field manager do not require to rustle through files and documents when every piece of information Is available at the fingertips. Conventionally, workers had to wait until the responsible person grabbed the file or they reached the person who had the right information. With real time communication and technological solutions, employees get fast responses and take action faster, which leads to increased productivity.

Keep Management Informed

With deskless communication tools, not only do employees feel connected and motivated, but the management can improve reporting and evaluation of the employees. With efficient communication, companies can better track and monitor their employees, leading to an improved assessment system.

Enhance Safety

Accidents and injuries are common in essential industries due to many workplace hazards. According to the Bureau of Labor Statistics, the manufacturing industry alone accounted for 15% of all nonfatal injuries and illnesses in the private sector in 2019. Since such risks are present, safety is of the utmost importance, but it can be challenging to keep safety at the forefront at all times.

When workers are digitally connected, safety becomes easy to implement into the day-to-day lives of frontline workers through safety reminders and checklists when it comes to performing tasks, operating machines, and more. There are also safety technology and wearables that workers can wear and simulators they can use to prepare them for real-life scenarios.

Ensure Input of Every Team Member

The major problem for companies with dispersed workforces is that they often find it challenging to keep them informed through corporate communications. For desk workers, email is the preferred method of communication, and when corporate sends updates, it is often done via email, an intranet, or a bulletin board. This is an issue since deskless workers do not rely on these methods. Consequently, many deskless and remote workers feel isolated and left out of the process, causing high turnover rates.

On the other hand, with efficient communication and connectivity with the management, every worker feels connected and submit their input when needed.

Need of the Hour

A growing number of deskless workers are stepping in to fill the technology void. In a survey, Most of the deskless workers used technology that their employers didn’t provide to carry out their jobs. They were also asked about how they found and adapted this technology.

More than half of them have turned to technology that they were already using in their personal lives. Aso, a majority of them learned about technology from coworkers. In one-third of cases, new hardware and software were sought specifically to improve their abilities to perform their jobs.

Modern deskless workers understand the importance of technology and how it can improve their jobs. Consequently, they want systematic technological assistance to make their jobs better and more productive. When employees are turning to technology on their own, companies cannot afford to provide them with technological advancement to fulfil the need of the time.

Mobile Apps for Efficient Deskless Communication

Several mobile app development companies have been providing deskless communication for quite some years now. The number of apps for deskless workers is on the rise. There is an increasing focus on deskless and field service workers, and new apps are being developed to capitalize on this market.



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